Frequently Asked Questions (FAQ)
Everything you need to know about simplifying NDIS compliance with Auditly.
Why choose Auditly for your NDIS compliance needs?
Auditly makes NDIS compliance simple, fast, and accurate.
Through a smart onboarding process, Auditly identifies your registration group and automatically generates the policies and procedures your organisation needs — all tailored to you.
By using Auditly, you can:
- Save time and reduce admin work: No need to write from scratch — our automated system builds policies based on your details.
- Ensure compliance with confidence: Each policy is built around the latest NDIS Practice Standards and verified by expert auditors.
- Stay audit-ready: Auditly helps you keep your documents organised and up to date for internal and external audits.
- Customise with ease: Personalise every policy to match your organisation’s structure and services.
- Manage everything in one place: Access, edit, and download all your compliance documents from your dashboard.
What areas does Auditly cover?
Auditly’s intelligent policy generation supports a wide range of NDIS compliance topics, including:
- NDIS provider registration
- Participant rights and responsibilities
- Complaints management
- Incident and risk management
- Behaviour support and restrictive practices
- Documentation and quality assurance
- Audit preparation and tracking
How can Auditly help NDIS providers like me?
Auditly helps you simplify compliance while maintaining quality care. You can:
- Identify what policies you need through guided onboarding
- Generate ready-to-use, compliant policies tailored to your operations
- Stay up to date with automatic updates when NDIS requirements change
- Reduce the risk of non-compliance and audit stress
- Save hours of admin time and paperwork
What makes Auditly different from traditional templates?
Unlike static policy packs, Auditly is dynamic and intelligent. Our platform guides you through every step of the compliance process and personalises your documents in real-time. You don’t just get templates — you get a system that learns, adapts, and helps you maintain compliance continuously.
Who developed Auditly?
Auditly was developed through a partnership between Eriko AI and Tania Gomez Consulting — combining cutting-edge AI technology with deep NDIS compliance expertise.
- Eriko AI brings automation, scalability, and smart onboarding to make compliance easier.
- Tania Gomez Consulting contributes years of hands-on NDIS auditing and provider compliance experience.
Together, they’ve created a platform that empowers providers to meet compliance confidently and efficiently.
How does the onboarding process work?
Auditly’s onboarding is designed to be simple, guided, and user-friendly:
- Fill out each step of the onboarding form — all fields are required.
- Auditly determines your registration group and compliance requirements.
- Personalised policies and procedures are automatically generated.
- Once complete, you’ll be redirected to a payment page to access your policies.
Is Auditly compliant with NDIS standards?
Yes. Auditly’s templates and workflows are aligned with the NDIS Practice Standards and NDIS Code of Conduct. All content is reviewed and verified by experienced auditors to ensure it meets the NDIS Quality and Safeguards Commission’s requirements.
Can I edit my own policies?
Yes. You can easily edit and customise your own policies within the platform to reflect your internal processes — all while maintaining compliance alignment.
What kind of support does Auditly provide?
Auditly offers continuous support and updates to keep you compliant:
- Automatic updates when NDIS standards or regulations change
- Email support for any questions or guidance
- Optional add-ons such as Onboarding session, internal audits, intake forms and Compliance Tracking
What are the NDIS Practice Standards?
The NDIS Practice Standards set the benchmark for quality and safety in service delivery. They focus on:
- Rights and Responsibilities — Upholding participant dignity, privacy, and choice
- Governance and Operations — Strong management and continuous improvement
- Provision of Supports — Safe, high-quality service delivery
- Support Environment — Accessible and inclusive physical and social environments
Auditly’s content aligns with all these core areas.
Who can use Auditly?
Auditly is designed for all NDIS providers — from small sole traders to large organisations. Whether you’re registering for the first time or maintaining ongoing compliance, Auditly helps you stay confident, compliant, and ready.